Privacy Policy for IdukkiFresh.com
Last Updated: April 18, 2025
At IdukkiFresh.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases from our e-commerce platform. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information when you interact with our website:
a. Personal Information:
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Name
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Email address
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Shipping address
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Billing address
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Phone number
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Payment details (credit card or other payment method information)
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Order history
b. Usage Data:
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IP address
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Browser type
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Device type
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Pages visited
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Referring/Exit pages
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Date and time of visits
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Cookies and tracking technologies (for improving user experience)
c. Payment Information: We do not store your payment information (such as credit card details). All payment transactions are processed securely by third-party payment processors.
2. How We Use Your Information
We use the information we collect for the following purposes:
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Order Processing: To process and fulfill your orders for Kerala spices, snacks, and curry powders.
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Customer Support: To respond to customer inquiries and provide customer service.
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Personalization: To offer personalized recommendations based on your shopping preferences.
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Marketing Communications: To send you promotions, newsletters, or updates about new products or special offers (you can opt-out of these communications at any time).
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Website Improvement: To analyze and improve the functionality of our website and user experience.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to safeguard your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our website, process payments, or fulfill orders. These service providers are obligated to keep your information confidential and are not allowed to use it for any other purpose.
Third-party services we may use include:
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Payment processors (e.g., Stripe, PayPal)
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Shipping carriers (e.g., India Post, BlueDart)
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Email marketing platforms (e.g., Mailchimp)
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze trends, track users’ movements on the site, and collect demographic information.
You can control cookies through your browser settings. However, if you choose to disable cookies, some features of our website may not function properly.
6. Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. If you would like to review, update, or remove the information we have collected, please contact us at idukkifresh.com@gmail.com
You also have the right to opt out of receiving marketing communications from us by clicking the “unsubscribe” link in any email we send.
7. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be reflected on this page with an updated “Last Updated” date. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
IdukkiFresh.com
Email: idukkifresh.com@gmail.com
Phone: 8606848688