We are sourcing most of the spices directly from farmers of Idukki, Kerala. The rest of the products are from domestic spice and dry fruit sellers from Kumily, Idukki.
Air, light, and heat degrade the flavor of dried herbs and spices. For maximum flavor and shelf life, we recommend that you store herbs and spices in a cool, dark cupboard, in glass jars with an airtight seal.
At Idukki Fresh, we stand behind our products 100%, satisfaction guaranteed. If you are not completely happy with your purchase, contact us and we will arrange for a refund or exchange.
This depends on where you are located and the shipping facilities available at your location.
Regardless of where you live, feel free to reach out to us to see if shipping is possible from our place to yours. Once you make contact, we can work out the best way to ship the product to you in the most cost-effective manner possible through India Post, Speed Post or DHEL.
Speed Post (India ) 3 to 4 Working Days: ₹165.00
Free Shipping (India Registered Parcel – on orders above INR 600) 6 to 8 working days
India Registered Parcel – 6 to 8 working days (on orders below 600): ₹50.00
International Shipping (12 to 18 Working Days): ₹1,550.00
We sell some of our products at a discounted price. Such offers are clearly shown on the top right of our web pages. And we also keep digital coupons to be used by our customers for all the promotional offers or discounts going on at our store
Once your order has been logged and payment has been received, you will receive an email containing the details of your order and confirming the same. In this email, you will be provided with a unique Order ID, a list of products you have ordered and the time by which you can expect delivery.
Also, we will send separate emails and SMS when we ship the product with the tracking ID.
The following payment methods are accepted by us:
- Credit and Debit cards
- Internet Banking of most major banks
- Wallets – (OLA money, Mobikwik, Freecharge, JioMoney
- UPI – (Bhim, Phonepe, Tez(Google Pay), Paytm).
At checkout just proceed to ‘place order’ and you will be redirected to these payment options.
We are shipping products via India Post and DHEL.
Once your payment has been received and the order is confirmed the process of procuring, packing and shipping begin within 24 hours. After the consignment has been booked, delivery could take between 3-12 days depending on the shipping destination. The products are shipped from Kumily, Idukki, Kerala.
Thanks again for shopping with us, and remember we’re just an email/call away if you have any other questions.
Fill the form to ask you more questions, our suppoters will respone as soon as possible.